The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

You can download the Code by clicking here.

The Environmental Protection Department has designated the Senior Environmental Protection Officer (Knowledge Management) as the Access to Information Officer who is responsible for ensuring that requests for access to information under the Code on Access to Information are properly dealt with in accordance with the specified procedures.

Requests for information or records held by the department may be made by letter, e-form or application form obtainable from the Reception Counters of this Department or the Public Enquiry Service Centres of District Offices of the Home Affairs Department. The application form is also available for download by clicking here . The application should be addressed to:

Access to Information Officer,
Environmental Protection Department,
33/F, Revenue Tower,
5 Gloucester Road,
Wan Chai, Hong Kong

or email address: enquiry@epd.gov.hk 

The following information is available for public inspection at the Reception Counter of this Department at 33/F, Revenue Tower, 5 Gloucester Road, Wan Chai.

• A copy of Organisation Chart and Structure of Environmental Protection Department
• A copy of Code on Access to Information
• A copy of the Guidelines on Interpretation and Application, Code on Access to Information
• A copy of Performance Pledge and Fact Sheet
• A list of information published or made available to the public free of charge or on payment
• A list of information and records by category and subject not routinely published by the department
• A list of legal requirements

Other than publications which are available free of charge, or at cost specified, the following photocopying charge will be levied :

The above charge is subject to revision from time to time.

For enquiries, please telephone 2838 3111 during office hours.