Major Reporting Areas under EPD's Programmes I – CONTRIBUTION TO STRATEGIC DECISION-MAKING II – PREVENTION AND MITIGATION THROUGH ENVIRONMENTAL IMPACT ASSESSMENT III – BETTER AIR QUALITY IV – QUIETER ENVIRONMENT V – BETTER WATER QUALITY VI – ENVIRONMENTALLY SOUND WASTE MANAGEMENT AND FACILITIES VII – CROSS-BOUNDARY AND INTERNATIONAL CO-OPERATION VIII – NATURE AND ENERGY CONSERVATION IX – EFFECTIVE ENFORCEMENT AND EMERGENCY RESPONSE X – BUILDING PARTNERSHIPS AND CUSTOMER SERVICE XI – ENVIRONMENTAL AWARENESS AND EDUCATION XII – CORPORATE ENVIRONMENTAL MANAGEMENT XIII – MINIMISING THE IMPACTS OF OUR OPERATIONS XIV – GREENER OFFICE XV – STAFF AWARENESS, TRAINING AND PARTICIPATION