Introduction Hong Kong has approximately 2.4 million residential flats and 36 million m2 of non-domestic floor space. This generated a huge market and demand for property management service. Currently, Hong Kong has about 1,000 property management companies. Traditionally, property management focuses in areas such as security, safety, cleansing and maintenance of essential utility services. Nowadays, in response to the increasing expectation of the general public to have a better environment and the global trend of every business to be more environmental friendly, property management needs to develop various environmental protection measures, such as implementing waste recycling and recovery programs, adopting energy saving measures, installing noise control works on ventilation system, establishing house-rules to control pollution problems generated by renovation works and providing good indoor air quality. To help the trade in implementation of environmental protection measures, the EPD initiated a partnership programme in 2001 to work with the trade to identify the trade need and to provide assistance and practical guidelines. Programmes & Events If not properly managed, renovation work often causes a variety of pollution problems, such as noise, malodour and waste nuisances. These environmental nuisances are particularly annoying to the residents for new residential development. In May 2001, the EPD started a pilot partnership scheme with the management companies of three new estates in Tsueng Kwan O to educate property managers, residents and renovation contractors on renovation pollution control. The response was encouraging and there was no complaint on the renovation activities from these three new residential estates. [Informative poster on legal environmental control and good pollution control practices on renovation work was sent to property management companies for display at lift lobby to arouse environmental awareness of residents and renovation contractors.] Informative poster on legal environmental control and good pollution control practices on renovation work was sent to property management companies for display at lift lobby to arouse environmental awareness of residents and renovation contractors. [The EPD staff proactively met with property management staff to convey environmental advice in controlling common pollution problems arising from renovation work.] The EPD staff proactively met with property management staff to convey environmental advice in controlling common pollution problems arising from renovation work. Following the success of the pilot partnership scheme, the EPD further collaborated with the Hong Kong Association of Property Management Companies Limited and launched the formal partnership programme in October 2001. The objectives are to address the common pollution problems arising from various kinds of daily operations of the trade and to promote good pollution control practices in order to raise the environmental awareness of the trade and to enhance the overall building environmental performance. Since then, the EPD has produced a lot of trade specific reference materials, such as poster, leaflet, reference guide, video and website. The EPD also continues collaboration with the trade and government department to organize seminars, training workshops, environmental property management related activities and educational programmes. [Poster and leaflet (Chinese version Only) promoting good pollution control practices on renovation work were produced. Another reference guide explaining on the legal control on various common trade pollution problems and solutions was also published.] Poster and leaflet (Chinese Version Only) promoting good pollution control practices on renovation work were produced. Another reference guide explaining on the legal control on various common trade pollution problems and solutions was also published. [Production of video (Chinese version Only) to show how property management companies and the EPD can help to resolve day-to-day pollution problems. ] Production of video (Chinese Version Only) to show how property management companies and the EPD can help to resolve day-to-day pollution problems. [A seminar and 3 workshops on "Environmental Legislation and Common Environmental Pollution Problems related to Property Management" were organized on 23 October 2001. Legal environmental control and good pollution control practices on common environmental problems arising from property management operations were introduced to the trade. About 110 representatives from different property management companies attended the seminar and workshops.] A seminar and 3 workshops on "Environmental Legislation and Common Environmental Pollution Problems related to Property Management" were organized on 23 October 2001. Legal environmental control and good pollution control practices on common environmental problems arising from property management operations were introduced to the trade. About 110 representatives from different property management companies attended the seminar and workshops. [A workshop for the middle management personnel on "Environmental Property Management - Train-the-Trainer Workshop" was organized on 13 December 2002.] A workshop for the middle management personnel on "Environmental Property Management - Train-the-Trainer Workshop" was organized on 13 December 2002. [5 management companies were invited to share experiences in environmental property management via "Experience Sharing Forum for Property Management Sector" held on 2 December 2003.] 5 management companies were invited to share experiences in environmental property management via "Experience Sharing Forum for Property Management Sector" held on 2 December 2003. [The EPD collaborated with 12 shopping centres to organize "Mooncake Containers Recovery Programme 2004".] The EPD collaborated with 12 shopping centres to organize "Mooncake Containers Recovery Programme 2004". [In 2004, the EPD started to participate in the "Quality Building Management Competition" organized by the Home Affairs Department as assessors on the building] In 2004, the EPD started to participate in the "Quality Building Management Competition" organized by the Home Affairs Department as assessors on the building's environmental performance. [The EPD set up a "Helpdesk Hotline to Help the Trade" in January 2005 to provide one-stop source of information for the business community on environmental standards, legislation, and practical guides for reference.] The EPD set up a "Helpdesk Hotline to Help the Trade" in January 2005 to provide one-stop source of information for the business community on environmental standards, legislation, and practical guides for reference. [In April 2005, the EPD issued tips for proper environmental control on use of outdoor TV system. ] In April 2005, the EPD issued tips for proper environmental control on use of outdoor TV system. [In November 2005, the EPD issued practical guidelines for the trade to handle renovation waste with the operation of construction waste disposal charging scheme.] In November 2005, the EPD issued practical guidelines for the trade to handle renovation waste with the operation of construction waste disposal charging scheme. [The EPD provided free environmental audit to about 400 buildings/estates over the territory in "2005 Quality Building Management Competition".] The EPD provided free environmental audit to about 400 buildings/estates over the territory in "2005 Quality Building Management Competition". [A video on "Safe Handling of Asbestos Containing Material by Building Management" was published in March 2006.] A video on "Safe Handling of Asbestos Containing Material by Building Management" was published in March 2006. [In August 2006, the EPD sent out the generic guidelines for environmental consideration when conducting renovation works at shopping centres to the trade.] In August 2006, the EPD sent out the generic guidelines for environmental consideration when conducting renovation works at shopping centres to the trade. [The EPD on 20 September 2006 opened the Compliance Assistance Centre (CAC) to provide support to business trades on environmental compliance. Please click to the CAC website for details.] The EPD on 20 September 2006 opened the Compliance Assistance Centre (CAC) to provide support to business trades on environmental compliance. Please click to the CAC website for details. [The EPD published a leaflet on green property management practices in October 2006 to raise environmental awareness of the property management trade.] The EPD published a leaflet on green property management practices in October 2006 to raise environmental awareness of the property management trade. [The EPD published a leaflet on common drainage problems in December 2006 to raise environmental awareness of the property management trade.] The EPD published a leaflet on common drainage problems in December 2006 to raise environmental awareness of the property management trade. [The Air Pollution Control (Volatile Organic Compounds) Regulation came into effect on 1 April 2007 and the EPD published wide range of reference material to encourage the trade to take action in reducing volatile organic compounds emission.] The Air Pollution Control (Volatile Organic Compounds) Regulation came into effect on 1 April 2007 and the EPD published wide range of reference material to encourage the trade to take action in reducing volatile organic compounds emission. [To deter the flytipping of construction waste, the EPD collaborated with District Councils to gather information on flytipping activities and offered practical measures for the property management trade to implement and poster/leaflet for distributing to the renovators.] To deter the flytipping of construction waste, the EPD collaborated with District Councils to gather information on flytipping activities and offered practical measures for the property management trade to implement and poster/leaflet for distributing to the renovators. [Amended fuel restriction regulation to cut sulphur dioxide emissions] The Air Pollution Control (Fuel Restriction) (Amendment) Regulation is effective from 1 October 2008. Diesel fuel users in industrial and commercial sectors must now use ultra low sulphur diesel (ULSD) with a sulphur content of not more than 0.005% by weight. Please see the Guide to the Regulation for details. Contact Us If you are one of the property management trade practitioners, you are welcome to contact us by calling our service hotline at 2838 3111 or by email at pmpp@epd.gov.hk for seeking our help in implementing green property management practices. The public are welcome to report pollution incidents related to property management operation by calling / faxing to our Customer Service Hotline at 2838 3111 or sending email to our respective regional offices for follow-up.

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