Why ISO 14001 Certified? Answers from those who were certified

Pollution & Protection Services Limited

Logo of Pollution & Protection Services Limited

Company Background

Pollution & Protection Services Limited (PPS) is one of the leading cleaning service companies in Hong Kong. Established in 1976, PPS is now employing over 1,800 employees and is a wholly-owned subsidiary of New World Services Limited.

PPS offers a wide range of diversified cleaning services, including total cleaning package, luxurious commercial building and shopping mall cleaning, curtain wall cleaning, public transport and facilities cleaning, waste management and pest control, etc¡K

Reasons for ISO 14001 Certification

With the fierce competition, especially in price cutting, among cleaning companies and the growing environmental concerns of customers, implementing ISO 14001 is one way to differentiate the company services from the others. In fact, it is not uncommon that environmental protection work procedures / instructions have formed part of customer's requirement, which are usually stated in tender or contract terms. In the light of this, PPS has committed to developing an integrated management system and become a certified ISO 14001:1996 and ISO 9001:2000 cleaning company in March 2001.

Benefits of ISO 14001 Environmental Management System (EMS)

In the cleaning industry, the utmost concern is the use of chemical detergents which will more or less have negative impacts to the environment. Forbidden to use chemicals in cleaning process is probably impracticable. However, through the implementation of EMS, these significant environmental aspects could be identified and controlled in a more systematic and effective manner. For example, chemical with pungent smell is replaced by a milder one which of course would not affect the desired cleaning performance. Customers are pleased to have a fresher environment than before. Also, low phosphorous content detergents are adopted with a view to discouraging seaweed from growing rapidly, resulting in taking away the nutrients from the sea and affecting the growth of other plants due to lack of nutrients supply.

Apart from the positive environmental impacts, customers who are concerned for environmental protection are welcome and willing to contract-out their cleaning and housekeeping services to our Company as they are aware that the management commitment and operating practices of PPS are compatible with their environmental management system and initiatives. Such a consistent pair can definitely create a "Synergy" effect which will be eventually beneficial to both parties possessing a common goal to protect the environment. In this regard, business from existing and potential customers is increasing gradually.

Continual Improvements

In line with one of the core elements of ISO 14001 - Continual Improvement, PPS will improve the EMS performance and monitor its environmental aspects, including the significant and non-significant ones on a perpetual basis. To enhance the competitive edge in the market, customer focused environmental cleaning services will be provided in order to suit the "Green" needs and expectations of our customers.

Allan S. C. Fan
Director & General Manager

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