A Guide to Corporate Environmental Performance Reporting - Chapter 5
It is good practice to provide a mechanism to encourage direct feedback on the report from key target audiences, to handle enquiries, and to evaluate the effectiveness of the report. The feedback can facilitate review for improvement in the next reporting exercise.
There are many ways to invite feedback, including:
Attached below are some examples of reply cards for reference.
Sample from British Telecommunications plc: "Environmental Performance Report 1998"
Sample from CLP Holdings Ltd.: "Environmental, Health and Safety Review 1997"
To improve the quality of subsequent issues of the report, it is important to evaluate its effectiveness after each publication.
Evaluation could include: