INVESTING IN A CLEANER ENVIRONMENT   Milestones in Environmental Protection Starting 1986 Box Features: The Environmental Protection Department Organisation Chart of Environmental Protection Department Regional and International Collaboration Working with Our Mainland Counterparts Collaboration with Canada Participating in International Events EPD Plays an Active Role in ISWA Activities EPD's Input in the Fight Against SARS Resource Materials on Hong Kong's Environment Highlights in 2003 REACHING OUT A Physical Presence in the Community Training the Trainers Helping Others to Act   Looking Ahead Box Features: Environmental Resources Environmental Education Involving Business Annual Celebrations Resource Materials on Community Awareness Highlights in 2003 MUTUAL BENEFITS Performance Pledge Serving Customers Strengthening Partnerships   Looking Ahead Box Features: Working with the Construction Industry Co-operating with Vehicle Repair Workshops Restaurant Collaboration Partnering with Property Managers Highlights in 2003 OPEN FOR COMMENT Access to EIAs Training in Openness The Broader Picture   Looking Ahead Box Features: Latest Trend of EIAs in Hong Kong : Continuous Public Involvement Environmental Performance Benchmark EIA Training Cross-Boundary Co-operation Resource Materials on Environmental Assessment and Planning Highlights in 2003 CROSSING BOUNDARIES Addressing Regional Air Pollution Reducing Motor Vehicle Emissions Reducing Pollution from Stationary Sources   Looking Ahead Box Features: Progress on Controlling Regional Air Pollution Volatile Organic Compounds Indoor Air Quality Protecting the Ozone Layer Resource Materials on Air Highlights in 2003 A LEARNING CURVE Educating the Public Working with Industry Expanding Knowledge   Looking Ahead Box Features: Renovation Work Moving Quietly Building Better Barriers Resource Materials on Noise Highlights in 2003 SORTING THROUGH THE WASTE Reducing at Source Treating Waste Final Disposal   Looking Ahead Box Features: Special Facility for Low-level Radioactive Waste Clinical Waste Stopping Hazardous Electronic Waste Shipments New Life for Old Landfill Resource Materials on Waste Highlights in 2003 VALUING OUR WATERS In the Harbour At the Water's Edge Further Afield   Looking Ahead Box Features: Reviewing the Sewerage Network Re-using Water Co-operating on Mirs Bay Resource Materials on Water Highlights in 2003 GUIDING PRINCIPLES Sources of Complaint On the Beat Dealing with Offenders   Looking Ahead Box Features: Working with Team Clean Responding to Complaints about Septic Tanks Cleaner Kai Tak Nullah Reducing Odours from the Shing Mun River Resource Materials on Enforcement Annual Reports of Other Government Departments Involved in Environmental Protection Related Activities