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Performance Pledge 2021

WE WELCOME YOUR IDEAS

Your comments and suggestions on our services are invaluable to us. Please address them to us at:

Address : 33/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong

Faxline : 2838 2155

E-mail : enquiry@epd.gov.hk

Customer Service Hotline : 2838 3111

RIGHT OF APPEAL

If you feel that your case, comment or suggestion has not been dealt with satisfactorily, you can write to the Secretary for the Environment or the Director of Environmental Protection at the aforementioned address.

OUR REGIONAL OFFICES

Customer Service Hotline : 2838 3111

You can get direct services from any of our regional offices below:

Regional Offices Control Districts Address Licences/
Permits/
Approvals
Application Hotline
Faxline E-mail Address
Regional Office
(East)
Kwun Tong,
Wong Tai Sin,
Sai Kung & Kowloon City
5/F,
Nan Fung Commercial Centre,
19 Lam Lok Street,
Kowloon Bay, Kowloon.
2755 5518 2756 8588 hotline_e@epd.gov.hk
Yau Tsim Mong 8/F,
Cheung Sha Wan Government Offices,
303 Cheung Sha Wan Road, Kowloon.
2402 5200 2402 8272
Regional Office
(South)
Hong Kong Island
& Islands
2-3/F,
Chinachem Exchange Square,
1 Hoi Wan Street,
Quarry Bay, Hong Kong.
2516 1718 2960 1760 hotline_s@epd.gov.hk
Regional Office
(West)
 
Tuen Mun,
Tsuen Wan,
Kwai Tsing & Sham Shui Po
7-10/F,
Tsuen Wan Government Offices,
38 Sai Lau Kok Road,
Tsuen Wan, New Territories.
2417 6116 2411 3073 hotline_w@epd.gov.hk
Regional Office
(North)
Yuen Long,
Shatin,
Tai Po &
North
10/F,
Shatin Government Offices,
No.1 Sheung Wo Che Road, Shatin, New Territories.
2158 5757 2685 1133 hotline_n@epd.gov.hk

 

Other than the above offices, the following EPD office also receive applications for licences/permits/approvals:

Office Address Licences/Permits/Approvals
Application Hotline
Revenue Tower Office 33/F-34/F, 40/F & 45/F-48/F, Revenue Tower,
5 Gloucester Road, Wan Chai,
Hong Kong.
2824 3773

 

 

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User review date: 
Friday, 27 December, 2013