Access to Information


The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

The Environmental Protection Department has designated the Senior Environmental Protection Officer (Knowledge Management) as the Access to Information Officer who is responsible for ensuring that requests for access to information under the Code on Access to Information are properly dealt with in accordance with the specified procedures.

The following information is available for the public on the Web. (Hardcopy of the information is also available at the Reception Counter of this Department at 33/F, Revenue Tower, 5 Gloucester Road, Wan Chai)


Procedures and Charges for Access to Information

Requests for information or records held by this department may be made by letter, email or application form, which can be downloaded from this website ( download application form ). The completed application forms should be submitted to the Department by mail, by fax or in person to the following address:

Access to Information Officer

Email address
Fax No. 3167 7543
Address Environmental Protection Department,
Rm 2215, 22/F., Tower 2, Grand Central Plaza,
138 Shatin Rural Committee Road,
Shatin, New Territories

Other than publications which are available free of charge, or at cost specified, charges for cost of providing the information and photocopying charge may be levied. The charges will be subject to revisions from time to time.

For enquiries, please telephone 2838 3111 during office hours.

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